Niki is the welcoming face and voice of Revitalise Dental Centre, serving as the first point of contact for patients visiting or calling the practice. As a dental receptionist, Niki plays a crucial role in creating the warm, professional atmosphere that patients experience from the moment they interact with the practice.
Niki’s responsibilities encompass managing the appointment schedule, greeting patients and making them feel welcome, handling phone enquiries with professionalism and warmth, coordinating patient records and documentation, and processing payments and insurance information.
With extensive previous customer experience and having completed her education at Truro and Penwith College, Niki understands the unique requirements of dental practice administration and the importance of providing excellent customer service in a healthcare setting.
Originally from Hungary, Niki’s friendly, organised approach ensures that the administrative side of dental care runs smoothly. Whether booking appointments, answering questions about treatments, or simply offering a warm greeting, Niki helps create a positive patient experience that reflects the practice’s commitment to outstanding care.
Her ability to manage multiple tasks efficiently while maintaining a calm, professional demeanour makes her an essential member of the Revitalise team. Patients appreciate her helpful attitude and the ease with which she handles their administrative needs.