1. Introduction
Purpose of this privacy notice
This privacy notice explains how Revitalise Harmonia collects, uses, and protects your personal data when you use our website or interact with our services, including when you enquire about treatments or sign up for communications.
This website is not intended for children, and we do not knowingly collect personal data relating to children.
2. Who We Are
Revitalise Harmonia is the data controller responsible for your personal data (referred to as “we”, “us” or “our” in this policy).
Our details:
- Legal entity: Revitalise Harmonia
- Company number: 16345370
- Email: hello@revitalisedentalcentre.co.uk
- Address: Hurlingburrow Farm, Sevenmilestone, St Agnes, Cornwall, TR50PG
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk), the UK regulator for data protection. We would, however, appreciate the opportunity to address your concerns first.
3. The Data We Collect
Personal data means any information that can identify an individual.
We may collect, use, store and transfer the following types of personal data:
Identity and Contact Data
Includes your name, address, email address, phone number, and date of birth when you make an enquiry or register with us.
Health Information
Where relevant to the services you request, we may collect limited health-related information directly from you. This is treated as special category data and handled with additional safeguards.
Usage and Communications Data
Includes information about how you use our website and your preferences in receiving marketing from us.
Technical Data
Includes IP address, browser type, time zone, device information, and other technology used to access our website. This is collected via cookies and similar technologies.
4. How We Use Your Personal Data
We will only use your personal data where the law allows us to. Most commonly, we use your data:
- To provide services you request
- To manage enquiries and appointments
- To communicate with you about your care or requested services
- To improve our website and services
- To send marketing communications (where permitted)
We rely on the following legal bases:
- Contract – to provide services to you
- Legitimate interests – to operate and improve our business
- Legal obligations – to comply with applicable laws
- Consent – for marketing communications and certain health data processing where required
You can withdraw your consent at any time by contacting us.
5. Marketing Communications
You will receive marketing communications from us if you have requested information or opted in to receive updates.
You can opt out at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We will not share your data with third parties for their own marketing purposes.
6. Sharing Your Data
We may share your personal data with trusted third parties, including:
- IT and website service providers
- Analytics providers (such as Google)
- Payment processors
- Professional advisers (e.g. legal, accounting)
All third parties are required to respect the security of your data and process it only on our instructions.
We do not sell your personal data.
7. Payments
If you make a payment via our website, your payment details are processed securely by a third-party payment provider. We do not store your card details.
8. Data Security
We have implemented appropriate security measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
Access to your personal data is limited to those who have a legitimate business need.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or regulatory requirements.
Retention periods are determined based on:
- The nature of the data
- Legal obligations
- Business needs
10. Your Legal Rights
Under UK data protection law, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Erasure of your data
- Objection to processing
- Restriction of processing
- Withdrawal of consent
To exercise your rights, please contact us.
We may request proof of identity before processing your request.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.
12. Cookies
What are cookies?
Cookies are small text files stored on your device to help websites function and improve user experience.
How we use cookies
We use cookies to:
- Analyse website traffic
- Improve functionality and performance
- Remember user preferences
Examples include:
- Google Analytics – to understand website usage
- Session cookies – to manage user sessions
- Marketing cookies – to deliver relevant advertising
Managing cookies
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
13. Changes to This Privacy Policy
We may update this privacy policy from time to time. Updates will be posted on this page, and where appropriate, notified to you.
